Admin Guide
Platform administration for Super Admins - manage organizations, subscriptions, and system settings.
Super Admin Access Required
The features documented on this page are only available to users with the Super Admin role. Regular administrators and users will not see these options.
Overview
The Admin panel provides centralized management for the entire PortTask platform. Super Admins can manage organizations, subscriptions, licenses, and monitor system-wide activity.
Access the Admin panel from the sidebar under the Administration section (only visible to Super Admins).
Organization Management
Manage all organizations on the platform:
Creating Organizations
Create new organizations with name, domain, and initial admin user. Organizations are automatically provisioned with default settings.
Organization Settings
organization's settings including branding, business hours, and feature flags.
Deactivating Organizations
Suspend or permanently deactivate organizations. Suspended organizations retain data but users cannot access the platform.
User Management
Manage users across all organizations:
User Search
Search for users across all organizations by email, name, or organization.
Role Management
Change user roles including promoting users to Super Admin.
Account Actions
Reset passwords, unlock accounts, or deactivate users as needed.
Impersonation
troubleshooting (with full audit logging).
Subscription & Billing
Subscription Plans
Create and manage subscription plans with different feature sets and limits. Plans can be public (self-service) or private (sales-assisted).
Managing Subscriptions
View and modify organization subscriptions. Upgrade, downgrade, or apply promotional discounts.
Invoices
Generate, view, and manage invoices for all organizations. Mark invoices as paid or void when necessary.
License Management
Generate and manage license keys for organizations:
License Types
14-day trial license
Regular subscription license
Custom enterprise agreement
Partner/reseller license
License Actions
System Monitoring
Activity Dashboard
Real-time overview of platform activity including active users, requests, and system health.
Audit Logs
Comprehensive audit trail of all administrative actions across the platform.
Usage Analytics
Track platform usage by organization, feature utilization, and growth metrics.
Error Monitoring
View and investigate system errors and failed operations.
Feature Flags
Control feature availability across the platform:
Webhooks & Integrations
Manage system-wide webhooks and integrations:
Webhook Management
Create, test, and monitor webhooks. View delivery logs and retry failed deliveries.
API Keys
Generate and manage system API keys for external integrations.
API Reference
Explore the PortTask API documentation.