Legal

Privacy Policy

Your privacy matters. This policy explains how PortTask Systems collects, uses, and protects your information.

Last updated: January 15, 2026

PortTask Systems (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and platform.

1. Information We Collect

Identity Data: First name, last name, username, or similar identifier.

Contact Data: Billing address, email address, and telephone numbers.

Operational Data: Vessel names, port calls, service orders, and related logistical information.

Technical Data: IP address, browser type, device information, and usage patterns.

Communication Data: Records of correspondence when you contact our support team.

2. How We Use Your Data

Service Delivery: To provide and maintain the PortTask platform services.

Account Management: To manage our relationship with you, including billing and support.

Platform Improvement: To improve our website, products, and customer experience.

Security: To detect, prevent, and address technical or security issues.

Legal Compliance: To comply with legal obligations and enforce our terms.

3. Data Security

Encryption: All data encrypted in transit (TLS 1.3) and at rest (AES-256).

Certifications: SOC 2 Type II certified infrastructure and processes.

Testing: Regular penetration testing and security audits by third parties.

Access Control: Multi-factor authentication and role-based access controls.

Monitoring: 24/7 security monitoring and comprehensive audit logging.

4. Data Transfers

Data Centers: Data processed in secure EU and US data centers.

Legal Framework: Standard Contractual Clauses for international transfers.

GDPR Compliance: Full compliance with GDPR data processing requirements.

Enterprise Options: Data residency options available for enterprise customers.

5. Your Rights

Access: Request access to and export your personal data at any time.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your account and associated data.

Objection: Object to processing for marketing or profiling purposes.

Complaints: Lodge complaints with supervisory authorities.

Questions About Privacy?

Contact our Data Protection Officer for any privacy-related inquiries.

privacy@porttask.com